Why Choose Ross Heating & Cooling
Ross Heating & Cooling is the most comprehensive, client-focused home service company in Delaware, Ohio. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations by always providing a true comfort experience that feels right because you know it’s right.
For 20 years, we have been providing expert heating, cooling, and air quality services to residential customers in the Delaware, Ohio, area. Our expertise is in residential heating and cooling. We are locally owned and operated, licensed, insured, and have an A+ rating with the Better Business Bureau. This means always being honest with our customers and not participating in high-pressure sales tactics. We genuinely want our customers to feel comfortable in their homes and comfortable working with us.
Out Professionals
Since 2005, Ross Heating & Cooling has been providing expert heating, cooling, and air quality services to residential customers in the Delaware area. Locally owned and operated, our reputation for quality is unsurpassed.
Core Values
We feel so strongly about providing quality service and supporting quality people that we have a set of core values to measure ourselves against. Ross Heating & Cooling is among Ohio’s most trusted companies. We encourage all of our customers to do some background work before choosing a contractor.
We’re confident that you will see that we are the most capable of serving your needs and achieving your satisfaction. We take the extra time to do it right the first time – no shortcuts.
Quality Personnel
Ross Heating & Cooling specializes in residential home heating and cooling. We understand the feeling of comfort our customers want in their own homes. As a result, we only hire quality service technicians and installers who will, from the moment they arrive, show respect for your space.
Here’s How Ross Heating & Cooling Has Differentiated Itself
- Established company. family-owned company that has been serving homeowners and businesses since 2005. Our philosophy of complete customer satisfaction has remained unchanged. We stand behind our work, and we’ll be there for you whenever you need us.
- Quality products. We work with and choose only the highest-quality home furnace and air conditioner manufacturers. We have chosen them based on the quality of the products they make.
- Quality technicians. All our technicians and installers consistently participate in ongoing training. That’s just a fancy way of saying that a respected outside organization verifies and stands behind our technicians for their knowledge, respect, and attitudes toward work.
- Quality installations. Our technicians are highly trained to work on and install systems that meet all local codes. We care about the job being done right, that’s why we guarantee all our services for a full year.
- Fast, friendly service. Most people don’t think about their home furnaces and air conditioners. They just want them to work right. We’re here to be your experts when you need us. We’ll treat your home like it’s ours and complete all service as quickly as possible
- Maintenance program. Our Maintenance Plan is designed to keep things easy for you. We’ll come out twice a year and complete a full system check with preventative maintenance. We’ll remind you when it needs to be done, so you don’t have to worry about it.
- Full inventory. If your system is not working correctly, you don’t want to have to wait around for parts — you just want your home to be comfortable again. We keep a full inventory of systems, parts, and accessories to make sure we can get the job done quickly.
- Friendly staff. Our staff is always professional and friendly. Our salespeople are honest and do not participate in high-pressure sales tactics. We’re here to help you.
- Additional benefits. We’ll be available for emergency repairs and are standing by, ready to serve you.
- Our promise. We promise to treat you fairly and with the utmost honesty. We want to create relationships for a lifetime. We promise to work with you to identify issues and find solutions because we truly appreciate our customers.
Our Guarantees
No Guesswork
When we say “This is how much it is” that’s how much it is. Period.
“It Will Work”
No excuses or stories, just service when you need it!
100% Money-Back Satisfaction
We’ll make it right or remove the system and return 100% of your money.
Client Respect
If we dirty it, we’ll clean it. If we damage it, we’ll fix it.
Safe and Secure
The right company and the right people in your home, ensuring your job is done right and your peace of mind is pr